At Hayati Pro Max, we prioritize efficient and reliable delivery of your orders. This Shipping Policy outlines how we ship our products to you.
Shipping Options
1. Two-Day Guaranteed Shipping:
- Description: Delivery within two working days.
- Availability: Most UK addresses.
- Cost: Calculated at checkout based on delivery location and order size.
2. Standard Shipping (3-5 Working Days)
- Description: Delivery within 3 to 5 working days.
- Availability: All UK addresses.
- Cost: Free for orders over £200, nominal fee for orders below this value.
Order Processing:
- Cut-off Time: Orders before 2 PM GMT processed same day. Orders after processed next working day.
- Working Days: Monday to Friday, excluding public holidays.
Tracking and Delivery:
- Tracking Information: Tracking number provided via email once dispatched.
- Delivery Attempts: Courier makes up to two additional attempts if you’re unavailable.
Shipping Restrictions:
- Geographical Limitations: Some areas may have shipping restrictions.
- Age Verification: Age verification may be required upon delivery.
Shipping Liability:
- Damaged Goods: Inspect your order upon receipt and contact us immediately for defective, damaged, or wrong items.
- Lost Packages: Contact us if your package is lost for investigation with the courier.
Changes to Your Order:
Contact us immediately for address changes post-order processing.
Contact Information:
For queries about your order or our Shipping Policy, email [email protected]
Changes to This Policy:
We may update our Shipping Policy at any time, effective immediately upon posting to our website.