Shipping Policy

At Hayati Pro Max, we prioritize efficient and reliable delivery of your orders. This Shipping Policy outlines how we ship our products to you.

Shipping Options

1. Two-Day Guaranteed Shipping:

  • Description: Delivery within two working days.
  • Availability: Most UK addresses.
  • Cost: Calculated at checkout based on delivery location and order size.

2. Standard Shipping (3-5 Working Days)

  • Description: Delivery within 3 to 5 working days.
  • Availability: All UK addresses.
  • Cost: Free for orders over £200, nominal fee for orders below this value.

Order Processing:

  • Cut-off Time: Orders before 2 PM GMT processed same day. Orders after processed next working day.
  • Working Days: Monday to Friday, excluding public holidays.

Tracking and Delivery:

  • Tracking Information: Tracking number provided via email once dispatched.
  • Delivery Attempts: Courier makes up to two additional attempts if you’re unavailable.

Shipping Restrictions:

  • Geographical Limitations: Some areas may have shipping restrictions.
  • Age Verification: Age verification may be required upon delivery.

Shipping Liability:

  • Damaged Goods: Inspect your order upon receipt and contact us immediately for defective, damaged, or wrong items.
  • Lost Packages: Contact us if your package is lost for investigation with the courier.

Changes to Your Order:

Contact us immediately for address changes post-order processing.

Contact Information:

For queries about your order or our Shipping Policy, email [email protected]

Changes to This Policy:

We may update our Shipping Policy at any time, effective immediately upon posting to our website.

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